A key priority at Scintrex  is providing a premium level of support to our customers. The documents required by the Customer Service Standard are available upon request by contacting our Customer Service Department.  If at any time you have a concern please do not hesitate to contact us at 1 905 669-2280 Ext.204 or service@scintrexltd.com.

PRODUCT MANUALS

Gravity

• CG-5 Gravity Meter Operation Manual (version 5)
• CG-3/3M Gravity Meter Operation Manual (version 1.0)

Electrical

• IPR-12 Manual (version 3.0)
• SARIS Manual (version 1.1)

Magnetics

• CS-3 Operation Manual (version 4.0)
• CS-L Manual (version 1.0)
• ENVI MAG Manual (version 1.0)
• ENVI PRO Manual (version 1.0)
• SM-5 NAVMAG Manual (version 4.0)
• SM-4 Smartmag Manual (version 1.0)

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TECHNICAL PAPERS

• Measuring gravity on ice: An example from Wanapitei Lake, Ontario, Canada

• Gravity changes from a stress evolution earthquake simulation of California

 

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TECHNICAL REFERENCES

Please review our technical references for how-to and information articles.

• Applications of three axis magnetic sensors
• CG-3 Description & Test Results
• CG-3 Technical Note - Maximum Time Between Drift Correction, Updates
• CG-3 Technical Note - CG-3 Rechargeable Batteries
• CG-3 Technical Note - Long Term Storage of Your CG-3
• CG-3 Technical Note CG-3 Spring Service Life & Reading Range
• Gravity Measurements for Cavity Detection
• SARIS Case History #1
• A Guide to High Precision Land Gravimeter Surveys
• Magnetic Application Guide

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PRODUCT SOFTWARE UPDATES
The latest software for our products is available for download.  If you are upgrading our products please refer to the respective operations guide for details.

If at any time you are unsure of the process you should follow you may contact us at service@scintrexltd.com.

Gravity

• CG-5 Operating Software (Version 4.1)
• CG-5 OS Build Revision History
• Troubleshooting CG-5

 

Electrical

• SARIS Operating Software (Version 5.2)

Magnetics

• ENVI MAG Operating Software (Version 5.0)
• NAVMAG Operating Software (Version 2.1)

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PRODUCT UTILITIES

For all RS232 Dumping Instructions

• Scintrex RS232 Data Dump Software
• Scintrex RS232 Data Dump Instructions

 

For Envi, IPR-12, Smart-Mag, CG-3

• Using HyperTerminal to Download Data

For Saris and CG-5

• SCTUTIL Scintrex Utilities (version 1.12)
• SCINTREX USB Driver

Magnetics

• NAVMAG Map Registration Application
• NAVMAG Navmag Setup Utility
• NAVMAG Active Sync Driver